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Cancellation Policy
We understand unexpected events/emergencies happen occasionally. In our desire to be effective and fair to all clients, a 24 hour advance notice is required when cancelling an appointment.  This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment.

No Show Policy
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show." They will be charged for their "missed" appointment. 

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate the appointments that follow.  Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the "full" session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. 

Helpful Reminders
Please arrive on time.  If you are new to the studio, please arrive about 10-15 minutes early so you may complete intake and massage consent forms.

Please be respectful to other clients.  Another massage may be in session, so please refrain from loud conversation. 

If you have any injuries, health problems or may be pregnant, please notify your therapist so we may adjust the massage as needed.

If you bring your phone in the studio with you, please have it turned off or on silent to prevent any disruptions to others.